Friday, December 26, 2014

No, That's Not Sketchy At All

 "Do you have co-worker's phone number?  We need to contact her about a problem.  We have tickets listed for this person, but they're unpaid, and there's no address or phone number attached."  
I have her email address.  

I have her phone number too, but, no, I'm not giving it to you.  We're a business, and if you need it, you can look it up and call her.  Because I recognise this, this is passing the buck on a problem that should have been solved a week ago and she still doesn't want to do it herself.  

"Oh, well.  I guess the staff directory should have it.  I'll have to go look it up."  

When contacted, this meant nothing to her.  I went ahead and did a search for the name we don't have contact information for- sometimes phone numbers are publicly available.  

I can't find a phone number for him, but this is probably him on Facebook.  
"Oh!  Send him a message."  
He won't get it.  It'll go into his 'Other' messages.  
"No, no, that depends on how often he checks his messages."  

So, I'm supposed to send a total stranger a Facebook message about a business transaction that will appear to be from someone who isn't visibly associated with the business in any way?  Yeah.  Right.  

I think I'd be more comfortable if you could do that from the company's Facebook account.  
"I don't think I can do that.  I'll just send him a message personally."  

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